GRATUITIES: EXPECTATIONS & PROCEDURES
GRATUITY POLICY
Gratuities for Anam & Co. service professionals are to be paid directly to them.
All gratuities for Anam & Co. service professionals (“Service Professionals”) shall be paid directly and in full to the individual(s) providing such services, unless an alternative arrangement is expressly agreed to in writing by all parties prior to the event date. By engaging an Anam & Co. Service Professional, the Client acknowledges and agrees that such individual is fulfilling a staffing need in place of the Client’s own personnel for the specified role and is therefore entitled to all gratuities customarily associated with that service.
The Client and/or venue is required to disclose, in writing and in advance of the event, any policy or practice that would prevent or restrict direct payment of gratuities to Anam & Co. Service Professionals. Failure to provide such disclosure constitutes a material breach of these terms and may result in additional fees, withholding of services, or immediate adjustment or termination of the service agreement at Anam & Co.’s sole discretion.
By accepting these terms, the Client affirms understanding and acceptance of this policy in full.
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Payment must be received in full to reserve your shift.
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Tips are NOT a substitute for payment. Tips are a gesture of guest appreciation and are never to be considered a form of compensation for reserving an Anam & Co. Lead.
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Tips will be divided per usual among the team or as agreed per house policy.
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You must be booked and paid in full before the shift begins.
Tip Compensation & Payment Policies
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Tip compensation will be distributed in accordance with house policy. If multiple waitstaff or bartenders serve a section, tips will be shared and distributed per house policy. If only one staff member covers a section and house policy does not require tip pooling, all tips collected will go to the Anam & Co. service professional covering that shift, in accordance with typical industry standards.
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Payment for services must be received in full to reserve your shift. Tips are not a substitute for payment. They are a voluntary gesture of guest appreciation and are never to be considered a form of compensation for reserving an Anam & Co. service professional.
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Tips will be divided among the team or as otherwise agreed, in accordance with house policy.
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Booking is confirmed only upon receipt of full payment prior to the commencement of the shift.
Final Sale Policy
All sales are final. Payments made to Anam & Co. for services are non-refundable and non-transferable, except as required by law. Reservations, once confirmed, may not be reassigned or transferred to another party, event, or date without the express written consent of Anam & Co. No credits, refunds, or substitutions will be issued for canceled or unused services, except as required by law.